Interprofessional Collaboration in the Care of Children With Complex Care Needs: The Experiences of Children, Their Families, and the Intersectoral Care Team

Auteurs-es

  • Jillian Lamb Navicare/SoinsNavi
  • Dr. Shelley Doucet Co-director of Navicare, Jarislowsky Chair in Interprofessional Patient-Centred Care, Associate Professor in the Department of Nursing & Health Sciences at the University of New Brunswick Saint John, and an Adjunct Professor in the Faculty of Medicine at Dalhousie Medicine New Brunswick.
  • Dr. Alison Luke Co-Director of Navicare. PhD (Centre for Research in Integrated Care, University of New Brunswick Saint John)

DOI :

https://doi.org/10.15273/hpj.v1i2.10654

Résumé

Introduction: Coordinated care has the potential to provide positive outcomes for children with complex care needs (CCN) and their caregivers. This population requires a multitude of services that are administered by various providers across sectors. Research has shown that care for this demographic can be improved through interprofessional care models and communication among providers. The primary objective of this study was to explore the barriers to collaboration among members of the care team. The second objective was to identify ways to improve coordination between caregivers and providers. Methods: This qualitative study focused on the perspectives of caregivers of children with CCN, health professionals, educators, and social care providers regarding their experiences with interprofessional collaboration in the care of children with CCN and their families in two Atlantic Canadian provinces (New Brunswick and Prince Edward Island). The study was conducted using semi-structured interviews of 32 family members and 88 stakeholders from the educational, health, and social sectors. Interview data were analyzed using thematic analysis (Braun & Clarke, 2006). Results: Participants included caregivers, health-care providers, educators, social workers, and therapists. All participants were involved in the care of children with CCN. Findings indicate that participants experience difficulties when accessing primary care and support services for children with CCN. These barriers were correlated with fragmented and uncoordinated care. Results were organized into three main themes: (a) Role Clarification, (b) Communication, and (c) Patient/Family-Centred Care. Each theme was explained through subthemes highlighting experiences of caregivers and care providers across sectors. Discussion: This study emphasized the need for increased research and evidence-based practices to address the current barriers to collaboration among care providers and caregivers when caring for children with CCN. By providing a patient-centred approach, there is opportunity to improve collaboration among providers and with caregivers while meeting the care needs of children with CCN.

Bibliographies de l'auteur-e

Jillian Lamb, Navicare/SoinsNavi

Research Assistant for Navicare

Dr. Shelley Doucet, Co-director of Navicare, Jarislowsky Chair in Interprofessional Patient-Centred Care, Associate Professor in the Department of Nursing & Health Sciences at the University of New Brunswick Saint John, and an Adjunct Professor in the Faculty of Medicine at Dalhousie Medicine New Brunswick.

Co-director of Navicare, Jarislowsky Chair in Interprofessional Patient-Centred Care, Associate Professor in the Department of Nursing & Health Sciences at the University of New Brunswick Saint John, and an Adjunct Professor in the Faculty of Medicine at Dalhousie Medicine New Brunswick.

Dr. Alison Luke, Co-Director of Navicare. PhD (Centre for Research in Integrated Care, University of New Brunswick Saint John)

Co-Director of Navicare. PhD (Centre for Research in Integrated Care, University of New Brunswick Saint John)

Références

Baird, J., Rehm, R. S., Hinds, P. S., Baggott, C., & Davies, B. (2016). Do you know my child? Continuity of nursing care in the pediatric intensive care unit. Nursing Research, 65(2), 142–150. https://doi.org/10.1097/nnr.0000000000000135

Baker, G. R., & Denis, J.-L. (2011, September). A comparative study of three transformative healthcare systems: Lessons for Canada. Canadian Health Services Research Foundation. https://www.cfhi-fcass.ca/sf-docs/default-source/commissioned-research-reports/Baker-Denis-EN.pdf?sfvrsn=0

Barnert, E. S., Coller, R. J., Nelson, B. B., Thompson, L. R., Tran, J., Chan, V., Padilla, C., Klitzner, T. S., Szilagyi, M., & Chung, P. J. (2019). Key population outcomes for children with medical complexity: A systemic review. Maternal and Child Health Journal, 23(9), 1167–1176. https://doi.org/10.1007/s10995-019-02752-1

Boudreau, A. A., Goodman, E., Kurowski, D., Perrin, J. M., Cooley, W. C., & Kuhlthau, K. (2014). Care coordination and unmet specialty care among children with special health care needs. Pediatrics, 133(6), 1046–1053. https://doi.org/10.1542/peds.2013-2174

Brault, I., Kilpatrick, K., D‘Amour, D., Contandriopoulos, D., Chouinard, V., Dubois, C.-A., Perroux, M, & Beaulieu, M.-D. (2014). Role clarification processes for better integration of nurse practitioners into primary healthcare teams: A multiple-case study. Nursing Research and Practice, 2014, Article 170514. https://doi.org/10.1155/2014/170514

Braun,V., & Clarke,V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://psycnet.apa.org/doi/10.1191/1478088706qp063oa

Brehaut, J. C., & Kohen, D. E. (2016). Complexity as a continuum of many health-related challenges. Developmental Medicine and Child Neurology, 58(11), 1099. https://doi.org/10.1111/dmcn.13238

Brenner, M., Kidston, C., Hilliard, C., Coyne, I., Eustace-Cook, J., Doyle, C., Begley, T., & Barrett, M. J. (2018). Children‘s complex care needs: A systematic concept analysis of multidisciplinary language. European Journal of Pediatrics, 177(11), 1641–1652. https://doi.org/10.1007/s00431-018-3216-9

Brenner, M., O‘Shea, M., Larkin, P. J., Kamionka, S. L., Berry, J., Hiscock, H., Rigby, M., & Blair, M. (2017). Exploring integration of care for children living with complex care needs across the European Union and European economic area. International Journal of Integrated Care, 17(2), Article 1. http://doi.org/10.5334/ijic.2544

Canadian Interprofessional Health Collaborative (2010, February). A National Interprofessional Competency Framework. http://ipcontherun.ca/wp-content/uploads/2014/06/National-Framework.pdf

Carter, B., Cummings, J., & Cooper, L. (2007). An exploration of best practice in multi-agency working and the experiences of families of children with complex health needs. What works well and what needs to be done to improve practice for the future? Journal of Clinical Nursing, 16(3), 527–539. https://doi.org/10.1111/j.1365-2702.2006.01554.x

Charlton, P., Azar, R., Luke, A., Doucet, S., Montelpare, W., Nagel, D., Hyndman, N., & Thompson, K. (2017). Falling through the cracks: Barriers to accessing services for children with complex health conditions and their families in New Brunswick. Journal of New Brunswick Studies, 8, 133–158. https://journals.lib.unb.ca/index.php/JNBS/article/view/25883

Cohen, E., Berry, J. G., Sanders, L., Schor, E. L., & Wise, P. H. (2018). Status complexicus? The emergence of pediatric complex care. Pediatrics, 141(S3), S202–S211. https://doi.org/10.1542/peds.2017-1284E

Cohen, E., Dennis, Z. K., Agrawal, R., Berry, J. G., Bhagat, S. K. M., Simon, T. D., & Srivastava, R. (2011). Children with medical complexity: An emerging population for clinical and research initiatives. Pediatrics, 127(3), 529–538. https://doi.org/10.1542/peds.2010-0910

D‘Amour, D., Ferrada-Videla, M., San Martin Rodriguez, L., & Beaulieu, M.-D. (2005). The conceptual basis for interprofessional collaboration: Core concepts and theoretical frameworks. Journal of Interprofessional Care, 19(S1), 116–131. https://doi.org/10.1080/13561820500082529

Doucet, S., Nagel, D. A., Azar, R., Montelpare, W. J., Charlton, P., Hyndman, N., Luke, A., & Stoddard, R. (2017). A mixed-methods Quick Strike research protocol to learn about children with complex health conditions and their families. International Journal of Qualitative Methods, 16(1). https://doi.org/10.1177%2F1609406917731426

Looman, W. S., Park, Y. S., Gallagher, T. T., & Weinfurter, E. V. (2020). Outcomes research on children with medical complexity: A scoping review of gaps and opportunities. Child: Care, Health and Development, 46(1), 121–131. https://doi.org/10.1111/cch.12725

McPherson, M., Arango, P., Fox, H., Lauver, C., McManus, M., Newacheck, P. W., Perrin, J. M., Shonkoff, J. P., & Strickland, B. (1998). A new definition of children with special health care needs. Pediatrics, 102(1), 137–140. https://doi.org/10.1542/peds.102.1.137

Nelson, S., Turnbull, J., Bainbridge L., Caulfield, T., Hudon, G., Kendel, D., Mowat, D., Nasmith, L., Postl, B., Shamian, J., & Sketris, I. (2014). Optimizing scopes of practice: New models for a new health care system. Canadian Academy of Health Sciences. https://cahs-acss.ca/wp-content/uploads/2015/07/Optimizing-Scopes-of-Practice_REPORT-English.pdf

Nuyen, B. A., Domogauer, J. D., Jennings, L., Kinzel, J., & Eliason, M. J. (2019). Interdisciplinary approach to care. In J. R. Lehman, K. Diaz, H. Ng, E. M. Petty, M. Thatikunta, & K. Eckstrand (Eds.), The equal curriculum: The student and educator guide to LGBTQ health (pp. 57–70). Springer. https://doi.org/10.1007/978-3-030-24025-7

Nzirawa, T. (2015). Caring for children with complex needs. Nursing Management, 22(5), 32–38. https://doi.org/10.7748/nm.22.5.32.e1390

Pluye, P., Bessière, G., Bigras, M., Boulet, A., Brenner, K., Crist, E., Duong, S., Goulet, S., Granikov, V., Jean-Marie, M., Kayal, D., Kremer, B., Loignon, C., Martello, C., McLauchlin, L. R., Nguyen, Q., Omon, E., Rosenberg, E., & Grad, R. (2014). Characteristics of complex care needs and interventions suited for patients with such needs: a participatory scoping review [Poster presentation]. North American Primary Care Research Group (NAPCRG) Annual Conference, New York, United States. https://www.mcgill.ca/familymed/files/familymed/fmfnapcrg_scopingposter_print.pdf

Samwell, B. (2012). From hospital to home: Journey of a child with complex care needs. Nursing Children and Young People, 24(9),14–19. https://doi.org/10.7748/ncyp2012.11.24.9.14.c9389

Shimmura, K., & Tadaka, E. (2018). Development of an interprofessional collaboration competency scale for children with medical complexity. BMJ Open, 8(6), Article e019415. https://doi.org/10.1136/bmjopen-2017-019415

Statistics Canada (2008). Participation and activity limitation survey 2006: Families of children with disabilities in Canada. https://www150.statcan.gc.ca/n1/pub/89-628-x/89-628-x2008009-eng.htm

Stewart, M. A. (2018). Stuck in the middle: the impact of collaborative interprofessional communication on patient expectations. Shoulder & Elbow, 10(1), 66–72. https://doi.org/10.1177/1758573217735325

UNICEF. (2013, May). The state of the world‘s children 2013: Children with disabilities. https://www.unicef.org/media/84886/file/SOWC-2013.pdf

Vos, J. F. J., Boonstra, A., Kooistra, A., Seelen, M., & van Offenbeek, M. (2020). The influence of electronic health record use on collaboration among medical specialties. BMC Health Services Research, 20, Article 676. https://doi.org/10.1186/s12913-020-05542-6

Wani, D., & Malhotra, M. (2018). Does the meaningful use of electronic health records improve patient outcomes? Journal of Operations Management, 60(1), 1–18. https://doi.org/10.1016/j.jom.2018.06.003

Ward, C., Glass, N., & Ford, R. (2015) Care in the home for seriously ill children with complex needs: A narrative literature review. Journal of Child Health Care, 19(4), 524–531. https://doi.org/10.1177/1367493514538327

World Health Organization. (2011, December 14). World report on disability. https://www.who.int/publications/i/item/world-report-on-disability

Zwarenstein, M., & Reeves, S. (2006). Knowledge translation and interprofessional collaboration: Where the rubber of evidence-based care hits the road of teamwork. The Journal of Continuing Education in the Health Professions, 26(1), 46–54. https://doi.org/10.1002/chp.50

Téléchargements

Publié-e

2021-11-17

Numéro

Rubrique

Articles