Consumer Health Information Sources in the 21st Century

Tracy Daley

Abstract


When consumers have health questions, they often seek answers at online sources. Consumer health information is readily available on the Internet but the lack of quality control on the Internet is problematic. This essay examines the following: quality issues associated with online health information, the features and benefits of several consumer health websites, how Web 2.0 innovations can add an interactive layer to basic online consumer health resources, and the role that information professionals play in the field of consumer health information.


Keywords


MedlinePlus; Wikipedia; health; Web 2.0; Information in Society

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